At The Pinkbox Studio SA, we strive to ensure you’re happy with your purchase. However, if you need to return an item, please review the following terms:
- Eligibility for Returns:
Items must be unused and returned in their original packaging.
Returns must be initiated within 30 days of the order date.
- Postage Costs:
The cost of returning an item is the customer’s responsibility.
- Resolution for Dissatisfaction:
If you are unhappy with your product, please reach out to us. We are committed to providing additional information and working towards a satisfactory resolution.
- Non-Refundable Items:
Digital products and holiday packages are not eligible for refunds.
Thank you for understanding and supporting our business!